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If you want to understand what a PBX is, you can read this. This can save hugely on line rental, provides vast flexibility, reduces call costs, maintenance and increases efficiency. IP Phones such as the VigorPhone can be placed anywhere in your office, or remotely around the world to provide one seamless phone network for your business.
Wherever you have an Internet connection, you can have an extension on your PBX. All devices are connected over your LAN using your existing Ethernet network connections. The Vigor PBX can support up to 50 extensions - local or remote. As it uses your regular network, you don't need special extension wiring - just your existing Ethernet switch with adequate ports assuming you are using IP phones.
A traditional PBX with 50 extensions would take up a whole cabinet and need a lot of wiring! Once installed, all extensions call call each other of course and calls can be transferred, diverted and all other normal features of a PBX. Extensions do not have to be local in the same office as the iPBX - they can be anywhere in the world, and still be seamless so that calls can be made between to transferred to extensions whether they are local or remote.
Similarly, incoming calls can be routed to any extensions, whether they are local or distributed in many remote locations - anywhere with an Internet connection. If you require analogue extensions regular non-IP telephones or equipment then the VigorIPPBX provides one port into which you can plug a phone, fax or PDQ machine and in the event of your broadband failing, it can failover onto your regular analogue line.
That analogue phone is then another extension on the PBX, able to receive, transfer and make calls. Analogue extensions are useful for legacy equipment, lower cost extensions or where you don't want the risk of loss or damage to an IP phone. Voicemail can be enabled on any extensions to take messages when the phone is not answered or busy.
The message can be emailed to the extension owner, or they can pick it up from their phone when they return. Other features include an IVR Automated Voice Response attendant so that your incoming calls can be answered by a recorded voice and the caller can choose their department or person by entering the menu items you have set up e.
You can also use it to provide automated information such as opening hours or travel directions. The ITSP will also provide you with incoming phone numbers to receive calls. This keeps your phone communications online. Also by the use of a secondary Internet access method, you can set up Load Balancing whereby speciifc traffic types are routed down one particular connection. This is the optimum configuration for the very best quality, where your Voice traffic can be sent down one connection and your regular web traffic send down the other:.
Although Email overtook fax as the standard business written communication tool some years ago, a lot of companies still do use fax. For sending something that is a physical printed sheet, it is still useful, however once digitized, it's more useful to stay in electronic form.
Any faxes received are emails directly to your allocated user set up on the PBX. All extensions can call each other and transfer calls between each other.
Extensions can also be part of a group, so that calling the 'group' number will call all extensions who are members of the group. This is ideal for departmental usage, for example you can put a call through to the 'sales department' group and all of their phones will ring, so anyone in that department can answer the call.
Individual extensions can have their own voicemail answerphone preferences, for example sending a caller to voicemail when you're on another call or don't answer. Callers' messages can be listened to when you return to the office, or emailed to you wherever you might be.
You can also set your extension to divert to another extension or group if not answered within a certain time. You can record your own messages and set up the destinations of each selection, whether it's a group, individual extension or even a remote user. The caller can also dial extensions directly if they know the person's extension number. If the caller's selected department or person is busy, they can be put through to voicemail or placed in a queue, awaiting the next available person in that group.
The auto-attendant can also be used to give out frequently requested information such as your address, opening hours or travel directions, saving your staff much time from this repetitive task.
For out of hours periods, a different message can be automatcially played, perhaps telling the caller of your opening hours and alternative numbers to call or other resources available in the meantime for example web addresses. Click here to download Listen to an example. The RM1 Rackmount Bracket enables you to fit any Vigor series router into a standard 19" rack or cabinet.
The bracket takes up one rack slot 1U. The front mounted sockets remain fully accessible. In addition, This offset arrangement of aerials provides offset paths between hosts so that interference can be overcome. The Web interface lets you see how many and which clients are currently connected as well as their current bandwidth usage. An 'instant' block lets you disconnect a wireless user temporarily in case of query.
The Multiple SSID features enables you to have up to four distinct or common virtual wireless access points. For example, you could have one for company usage, with access to your company LAN and another for public access which allows internet surfing only.
Setting up wireless security is made easier thanks to the WPS feature WiFi protected setup whereby your client PC can get it's security keys by pressing a button on the front of the router. If your laptop PC's built-in wireless doesn't support Click on 'accessories' for details. For specialist or more demanding coverage applications, optional aerials can be used with the VigorIPPBX n to potentially increase the range of wireless coverage depending on enviroment or provide directional coverage in order that your wireless transmission is focussed and concentrated into one direction only, for example into a room or across open space.
With the increasing popularity of wireless LANs, you will want to choose the least congested wireless channel Nos. The Vigor can scan and provide a list of all devices in the vicinity so that you can choose the best channel see screenshot below.
You need an additional compatible wireless router for this of course. Here is a simple example:. Once set up, all of the PCs on both sides of the link can access each other, across the wireless bridge. Local wireless devices such as a laptop can continue to use their local access point.
An additional mode, as shown above, called 'repeating', allows you to set up a third station. Therefore, all three physical networks can communicate with each other over the wireless links.
Important Note : Wireless performance speed and range always depends on your specific environment and will vary considerably. Factors affecting performance include wireless traffic, other networks nearby, site construction, walls, ceilings and other electronic equipment nearby. The product may not be upgradable to future Call quality was excellent and we had no problem using it with our usual VoIP phones and softphones.
Configuration is remarkably simple, thanks to a clean, easy-to-use web interface There's remarkably little on market to compare it to, as this is the first device we've seen from a major manufacturer to combine a router with an IP PBX Full review. It is easy to configure The web interface is easy to navigate and fairly well laid out.
It supports everything you'd expect, including hunt groups, per-extension voicemail and auto-attendant voice prompts and music-on-hold for incoming calls Downloads and Resources Contact Support. Log In. Email sent successfully!
Free Windows Softphone - New! Optional VigorCare Available. This is the optimum configuration for the very best quality, where your Voice traffic can be sent down one connection and your regular web traffic send down the other: Virtual Fax Facility Although Email overtook fax as the standard business written communication tool some years ago, a lot of companies still do use fax. Selective CLI for outgoing calls - New!
Dimensions: L Max 21W. Also Compatible with Reviews Reviews. Previous Article Next Article. Useful Links.
Draytek Vigor 2820n - wireless router - DSL modem - 802.11n (draft) - desktop Specs
If you want to understand what a PBX is, you can read this. This can save hugely on line rental, provides vast flexibility, reduces call costs, maintenance and increases efficiency. IP Phones such as the VigorPhone can be placed anywhere in your office, or remotely around the world to provide one seamless phone network for your business. Wherever you have an Internet connection, you can have an extension on your PBX.
VigorIPPBX 2820 Integrated IP-PBX & ADSL Router Firewall
Vigor 2820 Series ADSL Router Firewall
Trusted Reviews may earn an affiliate commission when you purchase through links on our site. Learn More. For starters you get an SPI firewall, a draft 2. We added our account details and a few minutes later were up and running without any problems. For load balancing you can leave the router to decide the best weighting or manually enter the line speeds for both WAN ports. Failover works when the second WAN port is set to be active on demand and you can decide whether it comes up when the primary connection fails or when the upload and download speeds breach your chosen thresholds.
Draytek Vigor2820n Wireless ADSL2/2+ Firewall Router Review
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