But if you do not have the manual for your router or you do not want to read the whole manual to find the default login information then you can use the quick guide below. To get to the router login page it's necessary that you are connected to the router. Open your web browser e. Chrome, Firefox, Opera or any other browser Type You should see 2 text fields where you can enter a username and a password. Check the bottom of your router.

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Already a Cox Residential customer? Sign in. What does this mean? Click to enlarge. The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below. Do Not Sell My Info. Skip to Main Content.

Sign in Looking for Business service? Go to Cox Business. Products Back to Main Menu Close menu. Back to Products Close menu. Back to Main Menu Close menu. My Account Back to Customers Close menu.

Back to Customers Close menu. Close menu. Close Menu. Search Form. Share or Print This Article. Not compatible with future speed increases. Troubleshooting The lights indicate the current status of your modem.

Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch. Verify cable connections and try resetting the modem. Off Verify cable connections and try resetting the modem.

Link Solid Green None. An Ethernet connection to the computer was successfully found. Flashing Green None. Modem is transferring data. Off No Ethernet found. Telephone 1 Solid Green None. Service is available and the phone is on the hook.

Flashing Green Phone off the hook. Hang up the phone. Off Service not available. Telephone 2 Solid Green None. Battery Solid Green None. Battery is good. Flashing Green Battery is bad. Verify power is connected to the modem. Off Battery missing. Manufacturer Resources For more detailed technical information on the TMG, use the resources below.

Search for More Articles. Front View Click to enlarge. Back View Click to enlarge. No connectivity to Internet or in Standby mode. Internet not available or in Standby mode.


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